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In financial services and fintech

For banks, payment firms, lenders and insurers. DORA Art. 9, RTS Art. 17, PCI DSS 6.5 and your supervisor’s change rules, evidenced per change, with AI agents and suppliers inside the same rules.

If this sounds familiar

Your supervisor has asked how you control changes made with AI coding agents.

Control
Independent approvers enforced, emergency changes approved afterwards, freezes around month-end and payroll.
How it works
Proof
Business services and impact tolerances on every approval card, and signed evidence for examinations.
How it works
One rulebook
The supplier register as your register of information, and one pack for staff, contractors and agents.
How it works
High riskProductionKestrel Pay · payments-api

Allow partial refunds from the merchant dashboard

Asked by A. Patel, with Claude Code · change CHG-2291 · 7d3a9c…41fe

The change, in plain words
Merchants can refund part of a payment instead of all of it. Adds a refund_amount column and one endpoint.14 files · +412 −38 · 1 migration
Risk, and why
  • Touches payments code
  • Includes a database migration
  • Written with an AI agent
Evidence
  • 1,284 tests passed
  • No secrets, 0 critical CVEs
  • Built in CI, signed
  • Verified in staging for 26 h
Blast radius
Business service Card payments. Impact tolerance: no more than 2 hours of disruption.Canary 5% → 25% → 100%, halts if errors pass 0.5%
Backout plan
One-step rollback to v4.17.3. The migration has a tested down-migration; the 06:00 verified backup is the fallback.

2 approvers, never the requester

R. Lindqvist (you)
Waiting
J. Osei, Risk
Waiting
Rollout
Not started

Your signature will cover change 7d3a9c…41fe and nothing else.

Interactive demoSynthetic data. Kestrel Pay is a fictional company.
Try to break it:

What to tell your boss

“Our change process will meet the regulator’s wording, and we won’t slow releases to get there.”

Forward the one-page board brief

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